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Customer Service Manager
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Customer Service Manager
xscend resources group pte. ltd.Early Applicant
- Posted 20 days ago
- Be among the first 10 applicants
Job Description
Job Description:
. Maintains customer satisfaction by providing problems-solving resources.
. Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.
. Identifies customer service trends and determines system improvements.
. Retail working hours.
Job Requirement:
. Possess good experience to the above.
. Good interpersonal and communication skills.
. Possess customer service skills.
. Able to work retail hours and on weekends.
More Info
Key Skills
About Company
Skills:
Microsoft Office, After-Sales Service Operations, Forecasting, Leadership, Analytical Skills, Continuous Improvement, Customer Service, Workshop Management, Business Reporting Tools, Process Optimization, People Development, Performance Management, Resource Planning
Skills:
Microsoft Office
Skills:
Digital Transformation, Data Analysis, Service improvement initiatives, Invoicing procedures, Customer service
Skills:
Customer Relationship Management (CRM) systems, Microsoft Office
Skills:
POS Systems, Microsoft Office, food safety hygiene and sanitation standards, Cost Control, basic inventory software, budgeting