Customer Service Manager (Insurance) (8 Months Contract) #NKC

Draft professional and empathetic customer communications.

Work with internal teams (Claims, Telemarketing, Customer Service, Operations) to enhance customer satisfaction.

Assist in resolving customer complaints promptly and effectively.

Identify trends in customer feedback and suggest improvements.

Support process improvement initiatives and service excellence projects.

Contribute to reporting on customer service performance and initiatives.

Interested applicants may email resume to [Confidential Information]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted