Customer Service

Customer Service / Counter Sales

Basic salary range: $1500-$1800

Allowance: Meal $100, Transport $100

Job Description:

. Deliver customer service to hotline calls, emails and walk-ins

. Processing of orders via various purchase options

. Processing enrolments of new customers

. Prepare daily sales report to ensure accurate payments received and stock quantities

. Assist with merchandise and spare parts purchase

. Filing of documents

. Checking of invoices with order forms to ensure invoices are keyed correctly

. Handle customer enquires

. Issue products to customers according to the purchases

. Packing of stock for deliveries and courier service

. Coordinate with courier to ensure timely delivery

. Daily stock count to ensure accurate and sufficient inventory level

. Order stock in to replenish

. Receiving of stock and arrangement of stock in warehouse

. Providing after-sales service (repair)

. Prepare inventory reports

. Any other ad-hoc duties

Requirements:

. Minimum 3 years of experience in customer service or sales administration

. Strong communication skills in verbally and in written

. MS Office Skills

. Able to work independently and good teamwork

Other information:

. AWS

. Transport, meal and OT allowance

. Medical and dental benefits

. Working location: Paya Lebar

. 5.5 days work week (Monday to Friday 11am to 8pm, Saturday 11am to 5pm)