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Customer Service Executive (WMS / West)

2-5 Years
SGD 2,600 - 3,100 per month
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  • Posted a day ago
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Job Description

Key Areas of Responsibility

  1. Coordinate import, export, and transfer activities to support smooth logistics operations.

  2. Maintain accurate inventory records and transactions, ensuring proper documentation and system updates.

  3. Maintain professional and effective communication with customers and internal teams.

  4. Support the department in achieving Key Performance Indicators (KPIs) and undertake additional responsibilities when required.

  5. Coordinate closely with the warehouse team to support daily operational activities.

  6. Provide support to other functions within the department and collaborate with team members when required.

  7. Perform other duties or projects as assigned by the reporting manager.

Key Competencies

  1. Basic knowledge of import/export processes, inventory management, and Warehouse Management Systems (WMS) would be beneficial.

  2. Ability to work collaboratively in a team environment and support customer service objectives.

  3. Flexibility to support operational requirements, which may occasionally include extended hours or weekend work where necessary.

Qualifications and Skills

  1. Familiarity with Warehouse Management Systems (WMS) is preferred.

  2. Proficiency in Microsoft Office applications, including Word, Excel (e.g., VLOOKUP, Pivot Tables), PowerPoint, and Outlook.

  3. Relevant experience in logistics, supply chain, or warehouse operations would be advantageous.

  4. Minimum N/O Level, Diploma, or Degree, preferably in Supply Chain Management, Logistics, or a related field.

  5. Candidates with relevant experience are welcome to apply. Entry-level candidates may also be considered where appropriate.

    HOW TO APPLY:

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Job ID: 144119909