Customer Service Executive

• Location: Tanjong Pagar

• Monday - Friday: 9AM - 5PM

A Singapore-based professional services firm providing accounting, compliance, and corporate support services to a diverse client base.

Responsibilities

• Client Engagement: Handle client inquiries in a prompt and professional manner, delivering effective solutions tailored to their needs.

• Relationship Management: Build and nurture strong, long-term client relationships to drive satisfaction and retention.

• Operational Support: Coordinate and enhance day-to-day office operations to ensure smooth business functioning.

• Customer Experience: Provide outstanding service, including onboarding and orientation for business clients to ensure a positive experience.

• Process Execution: Manage transactions accurately and efficiently, maintaining high standards of quality and compliance.

• Team Collaboration: Take initiative in handling ad-hoc tasks and work closely with the team to meet overall business and client objectives.

Requirements

• Minimum 1 year of experience in corporate secretarial or customer service within the corporate services sector.

• Diploma or relevant certification in corporate secretarial practice or a related field.

• Proficient in both written and spoken English and Chinese to effectively communicate with Mandarin-speaking clients.

• Additional language skills such as Cantonese or Bahasa Melayu are advantageous.

• Familiarity with BizFile, XBRL, Microsoft Office, and Chinese word processing tools is preferred.

HOW TO APPLY:

Interested applicants, please click on Apply Now.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090