JOB DESCRIPTIONS:
- Provide professional customer support.
- Maintaining a positive, empathetic, and professional attitude towards customers always.
- Attending and communicating promptly to customer's needs and queries.
- Manage all incoming calls and emails.
- Administrative duties including point-of-sales processes.
- Gather customer satisfaction levels and feedback on customer services for continuous improvement.
- Provide feedback on the efficiency of the operations and customer service process.
- Carry any other ad-hoc duties when required or assigned by The Management / Branch Manager.
JOB QUALIFICATIONS:
- Professional looking and well-groomed.
- Good and precise communication skills.
- Customer Service oriented and passionate about serving customers.
- Prior experience in the beauty & spa line would be advantageous.
- Ability to stay calm and excellent in handling difficult customers.
- Must be computer literate, e.g. MS office.
Working Locations: Various outlets within Singapore
Interested candidates who wish to apply for the advertised position, please send in your resume to [Confidential Information] or WhatsApp +65 9862 0979.
