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Customer Service Executive

2-5 Years
SGD 3,000 - 3,500 per month
  • Posted 16 hours ago
  • Be among the first 10 applicants

Job Description

  • Handle job creation and monitor the progress for necessary updates throughout shipment process
  • Preparing of full sets shipment documents for Export / Import and Cross Trade.
  • Handle various type of Cargo Clearance Permits declaration via Tradenet system.
  • Assist in procurement of services as required by customers or Sales.
  • Execution of customers orders for export Air, Ocean, customs clearance, and delivery whenever required
  • Co-ordinate with overseas agent to ensure the cargo is promptly delivered
  • Shipment entry in In-House TMS
  • Sending of Pre-alert documents to overseas offices/ agents and customers whenever required
  • Invoicing to customer
  • Arranging insurance if required and assisting the client in the event of a claim
  • Coordination with sales or overseas agents / offices for service rendered
  • Maintaining communication and control through all phases of the journey of the shipment
  • Provide good customer service to customers and assist in tracking and managing their shipments

More Info

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Job ID: 153347545

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