Customer Service Executive

Job Highlights

. Career progression

. Competitive salary & benefit package

Job Description

Responsibilities:

. Deal with clients pertaining to all post-deal activities to ensure all necessary operational information is passed on timely

. Resolve common and complex deliveries, disputes and claims between clients and ship-owners

. Handle loading and discharging procedures and documents

. Assist in fowarding issue, i.e. computation for freight, demurrage and laytime

. Report to the Head of Operations on all operational activities

. Any other ad-hoc duties as assigned

Requirements:

. Min Diploma holder with 1-2 years of related working experience in Forwarding industry. Candidates with more than 3-4 years experience, will be considered for a senior position

. Able to work independently, responsible and manage multiple priorities

. Hardworking and able to work under pressure

. Strong team player with good interpersonal skills