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3,000 SGD 4,000 SGD
Manufacturing(Electronics/Semiconductors)
Our client, a publicly listed company specializing in electronic components, is currently seeking a Customer Service Executive to join their team. The successful candidate will play a key role in managing delivery and shipping operations while providing critical support to the sales team.
You will be reporting to the Customer Service Manager..
Responsibilities
- Receive and process Sales Orders using the SAP system, providing acknowledgments with estimated delivery dates based on standard lead times
- Process Purchase Orders to vendors accurately and efficiently
- Coordinate with various internal and external parties to ensure timely production and shipping of goods
- Manage and monitor the order backlog, collaborating with the Sales team to address any delivery or production issues
- Prepare delivery and shipping documents, and liaise with warehouses (Singapore and Philippines), forwarders, and transporters to ensure smooth and timely deliveries to customers
Requirements & Preferences
(Must)
- Minimum qualification of GCE O Level or higher
- At least 5 years of customer service experience within a manufacturing environment, ideally involving electronic components or non-finished goods
- Fluent in both English and Mandarin (listening, speaking, and writing) to effectively communicate with Mandarin-speaking stakeholders
- Strong proficiency in Microsoft Office applications (especially Excel, as processes can be manual)
- Hands-on experience with SAP or similar ERP systems
- Immediate availability or able to start within a short notice period
(Advantageous)
- Experience working in a Japanese company
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What You Will Receive
- AWS: 1 month
- Fixed bonus: 1 month
- Annual Leave: 14 days, up to a maximum of 20 days (based on the Financial Year: April to March)
- Medical Leave: 14 days
- Insurance Coverage
- Transport Allowance
- Mobile Allowance
8:30 17:15
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As one of the leading Japanese Recruitment Agencies in Singapore, Reeracoen Singapore offers professional recruitment solutions extending across temporary, contract, permanent and outsourcing to the Singapore workforce. We take pride in our solutions provided to our business partners, assisting not only job seekers in finding suitable employment but also supporting business enterprises in talent acquisition.
Job ID: 135213281
