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Customer Service Executive

1-4 Years
SGD 2,000 - 2,500 per month
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  • Posted 3 days ago
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Job Description

Customer Service Executive

Salary & Growth

  • Base salary: $2,000 per month
  • Additional incentives based on performance
  • Typical total monthly earnings: $2,200 - $3,000
  • This position is open only to Singaporeans and PRs

Perfect for someone looking to grow into a management role while earning based on performance.

Work Schedule

  • 5-day work week
  • Retail hours (includes weekends)
  • Fast-paced, structured environment

Your Role

You will work closely with the Centre Manager to run daily operations, support sales, and ensure smooth customer experience.

This is a hands-on role with real growth potential.

Sales & Customer Support

  • Follow up on enquiries (WhatsApp, calls, walk-ins)
  • Support trial bookings and student enrolments
  • Assist in promoting lessons, instruments, and programmes
  • Build relationships with parents and students

Operations & Administration

  • Assist in scheduling lessons and managing student records
  • Ensure attendance tracking and smooth daily operations
  • Support billing, payments, and basic admin tasks
  • Help maintain cleanliness, organisation, and presentation of the centre

Team & Centre Support

  • Assist Centre Manager in executing daily tasks and targets
  • Coordinate with teachers on schedules and updates

Who We're Looking For

  • Friendly, proactive, and willing to learn
  • Strong communication skills (English required, bilingual a plus)
  • Organised and able to handle multiple tasks
  • Positive attitude with strong sense of responsibility
  • Comfortable working weekends and retail hours
  • Interest in music or education is a bonus

Benefits

  • Incentive-based earnings (sales & performance)
  • On-the-job training and development
  • Staff discounts on instruments & accessories
  • Supportive team environment
  • Exposure to music education industry

About LVL Music Academy

LVL Music Academy is Singapore's leading integrated music hub - combining a music school, instrument shop, and in-house repair workshop under one roof.

Why Join Us

If you are hardworking, eager to grow, and want to build a career in a fast-growing business - this role gives you both income upside and progression opportunity.

Apply Now

Send your resume and a CV (why you want to join LVL).

More Info

Job Type:
Industry:
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Job ID: 150107549

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