Customer Service Executive (KCKC)

Salary: $2,800 - $3,100

Working days & hours: Monday - Friday, 8am - 5pm or 9am - 6pm

Location: Nearest MRT: Yio Chu Kang

Key Responsibilities

• Process and generate Sales Orders (SO) and Purchase Orders (PO) accurately using Microsoft Dynamics.
• Prepare and issue invoices, ensuring all billing records are complete and accurate.
• Liaise with suppliers to facilitate timely order processing, fulfillment, and delivery.
• Coordinate and monitor customer deliveries to ensure on-time completion.
• Verify and attach all required supporting documents prior to dispatch.
• Schedule and coordinate deliveries with drivers and warehouse personnel.
• Manage and record stock-in and stock-out transactions accurately within the system.
• Collaborate closely with the warehouse, logistics, and finance teams to ensure smooth day-to-day operations.
• Maintain organized filing systems and accurate documentation of customer orders and delivery records.
• Identify opportunities to improve operational efficiency and support cost-saving initiatives.
• Deliver excellent customer service by addressing enquiries and resolving issues in a timely manner.
• Perform additional administrative and operational duties as assigned by management.

Requirements

• Minimum Diploma or equivalent qualification.
• Prior experience in customer service, logistics coordination, order fulfillment, or administrative support will be an advantage.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279