Customer Service Executive (Healthcare Products)

• Great learning opportunity
• Monday to Friday, Office hours
• Good personal development with supportive culture

As a Customer Service Executive (Healthcare Products), you will be responsible for the following duties:

• Process customer quotations accurately and input sales orders into the system in a timely manner.

• Prepare, access, and email shipping documents and certificates to customers to ensure smooth delivery processes.

• Retrieve invoices and Statements of Account from the system and share them with customers and Regional Sales Managers upon request.

• Monitor and track urgent orders, proactively updating customers on order status and shipping details.

• Access and respond to RFQs (Requests for Quotation) via the customer portal within stipulated timelines.

• Upload order confirmations and tax invoices to the customer portal to ensure proper documentation and record-keeping.

• Handle general administrative duties, including ordering office supplies and maintaining stationery inventory.

• Perform ad hoc administrative and operational tasks as assigned by the Customer Support Manager and Director.

Requirements

• Possess a minimum of Diploma in any relevant field with 2 years of relevant experience

To apply, simply click on the 'apply button in the job advertisement or alternatively, you can send in your resume via email
Email Address: [Confidential Information]

We regret to inform you that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777