Job Description

Company Overview

CGS specializes in door-to-door project cargo transport and international freight forwarding, handling complex logistics for power plants and petrochemical projects by land, air, and sea with a focus on safety, professionalism, timely delivery, and competitive rates.

Job Summary

Manage and optimize transportation operations by coordinating driver schedules, tracking shipments, and ensuring timely, cost-effective delivery of goods while maintaining clear communication with customers and internal teams.

Responsibilities

Coordinate daily transportation operations to ensure efficient shipment processing through PSA Pornet and Jurong Port online platforms
Communicate proactively with customers to provide shipment updates and resolve delivery issues
Verify availability and accuracy of all relevant shipment documents, including import permits, BL/PL, export booking references, storing/release orders, shipping orders, POD, ASN, and UCI
Obtain detailed shipment information from Shipping Agents, Port of Singapore Authority, and customers to support smooth operations
Monitor import/export shipments and domestic transport closely to prevent extra costs such as PSA or port storage rent, direct surcharge fees, and container demurrage/detention charges
Secure hardcopy acknowledgments from clients for any additional shipment-related costs
Report operational problems promptly to the Head of Department for timely resolution
Ensure all Proof of Delivery (POD) documents are collected from drivers and submitted to customers within three days
Collaborate closely with traffic controllers to monitor and ensure on-time daily delivery of containers and cargo

Required competencies and certifications

Minimum N level or equivalent qualification
At least 3-4 years of relevant experience in transportation or logistics operations

Preferred competencies and qualifications

[None provided]

Other Information

Working Hours

Monday to Friday: 0800hrs - 1730hrs (Lunch 1200hrs - 1300hrs), work from office
Saturday: 0800hrs - 1230hrs, work from home

Note: The original JD included a nationality requirement stating Qualified candidates must hold Singaporean citizenship, Permanent Residency (PR) ONLY