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. Provide first level of support and customer service (key customers)
. Provide quality customer service to customers over the phone or email
. Require to listen, probe to clarify and understand customer needs
. Escalate problems or issues promptly and resolve customer
. Resolve all customer complaints in an expedient manner. He/she will need to act as a liaison to expedite requests between customers and multiple production locations.
. It is important to process sales orders or changes by effective collaboration with internal departments and communication with customers.
. Work closely with Inside Sales
Job ID: 147097565
Skills:
Customer Order Management, Customer Service Operations, Process Compliance, Logistics documentation
Skills:
aftersales , Microsoft Excel, Administration, Customer Service, Customer Satisfaction, Communication Skills, Customer Service Experience, Customer Experience, Team Player, Able To Multitask, Interpersonal Skills, Inventory
Skills:
Freight Forwarding Procedure, Data Entry, Sap System, Order processing
Skills:
Microsoft Office, CRM system, Basic Computer Skills
Skills:
customer service, English, another language, Telecommunication
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