CUSTOMER SERVICE EXECUTIVE

JOB SCOPE:

• Handle daily request for quotation from customers for air freight cargo space booking.
• Liaise with Airline or GSA to book and secure cargo space confirmation.
• Provide solution to customers for complex cargo movement.
• Co-ordinate with partners for cargo movement solutions.
• Monitoring of cargo movement and keep customers inform of cargo uplift and arrival.
• Data entry into inhouse freight system.
• Work closely with our export and import department to ensure no disruption to cargo movement.
• And other duties being assign by HOD.

JOB REQUIREMENT

• Pleasant personality with positive mindset.
• Team player.
• Ability to communicate and interact with customers,airlines and partners.
• At least 3 years of experiences in Air Freight Forwarding.
• Computer literate.
• Ability to perform multitask and work independently without supervision.
• Possess good working attitude and willingness to learn.