Customer Service Executive

. Attend to customer enquiries through email and phone, prompt reply/acknowledgement to customer and general sales matters.

. Prepare Quotations, Sales Order, Sub-contractor update report.

. Monitor and follow up on customers orders and RMA support.

. Sales support for the fulfilment of orders placed by customers.

. Ensure proper documentation records and filings

. Create and maintain customer records includes NDA, vendor & customer form, Credit Note form.

. Liaise with forwarder and vendor on shipment.

. Any other duties as assigned by Manager