Job Description

Salary up to $4,500 + AWS + Variable Bonus
East Region (Company Transport Provided at Multiple Pick-up Points)
Monday to Friday, 9:00am - 5:45pm + Alternate Saturday (Half Day)
Freight Forwarding Company allow for global exposure and gain expertise in customs, shipping documentation, and supply chain operations

Key Responsibilities

Manage full spectrum of air import shipments, coordinating with customers, overseas agents, and internal stakeholders
Verify shipping documents (AWB/HAWB) and resolve discrepancies promptly
Provide timely updates on shipment status, flight details, and delays
Ensure smooth customs clearance and permit management within KPIs
Liaise with customers for approvals on charges prior to delivery
Monitor cargo arrivals, inventory status, and handle shipment discrepancies
Ensure compliance with customer SOPs, regulatory requirements, and service standards
Handle customer enquiries professionally and maintain high service satisfaction
Support continuous improvement initiatives and adhere to QHSE standards

Key Requirements

Minimum GCE O Levels
Minimum 3 years of customer service experience within airfreight or freight forwarding industry
Strong communication and coordination skills

Interested candidates may forward their updated CV in MS Word format to [Confidential Information].

Reg No.: R24123260

Triton AI Pte Ltd

EA Licence No.: 21C0661