Customer Service Engineer

Responsibilities:

. Able to assemble, setup and troubleshooting on semiconductor equipment

. Perform onsite installation, testing, and commissioning of equipment.

. Carry out machines upgrade and conduct buy-off according to customer specifications and requirements.

. Provide technical support and conduct customer training via phone or remote communication when required.

. Work closely with internal teams and customer to ensure equipment performance and customer satisfaction.

Requirements:

. Diploma in engineering or related discipline

. Minimum 2 years of relevant working experience.

. Good knowledge of semiconductor machines and related processes

. Good understanding of camera, lens and optical components is preferred.

. Strong communication and interpersonal skills with a customer service-oriented mindset.

. A proactive team player with strong integrity and commitment.

. Willingness and ability to travel extensively when required.