Job Description

About the Company

Our client is a leading provider of document solutions and digital imaging services, specializing in secure document management, archiving, and workflow processing.

Responsibilities

Perform on-site installation, troubleshooting, repair, and preventive maintenance of Multifunction Devices (MFDs), including copiers and printers.
Diagnose and resolve hardware, software, and network-related issues for both monochrome and colour devices.
Manage and maintain inventory of assigned spare parts, tools, and company assets to ensure service readiness.
Update service records accurately and promptly, ensuring service calls and job statuses are properly documented.
Communicate effectively with internal teams to provide timely updates on service progress and resolution.
Deliver professional customer support while adhering to service quality standards and safety guidelines.

Requirements

Minimum Nitec in Electrical / Electronic Engineering, Information Technology or other related technical disciplines.
Experience in troubleshooting monochrome and colour printers in a networked environment.
Basic knowledge of printer hardware, networking concepts, and operating systems.
Tech-savvy with basic understanding of networking concepts and operating systems.
Good interpersonal and communication skills, with the ability to work independently and as part of a team.
Customer-oriented mindset with strong problem-solving skills.
Fresh grad welcome to apply

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [Confidential Information] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn