CUSTOMER SERVICE COORDINATOR

Job Responsibilities:

- Handle enquiries about our services through multiple platforms.

- follow up closely to close the deal.

- Create bookings, manage schedules and reminder cleaners for upcoming jobs

- Follow up and send reminders on outstanding payments.

- Manage and solve Customer's complaints and feedback promptly.

- Support the operations in the daily activities.

Job Requirements

- Proficient in Microsoft Excel

- Service-oriented with good communication skills

- Meticulous, accurate and has an eye for details