Customer Service Coordinator (Freight Forwarding)

Job Description:

• Handle customer inquiries and coordinate shipment bookings

• Arrange and confirm space reservations, and track bookings

• Work closely with the Import/Export teams to ensure smooth job execution

• Prepare and send all pre-alerts to the relevant stations before shipment arrival and departure

• Review daily arrival and uplift details and update customers accordingly

• Ensure all special customer requests or handling requirements are properly followed

• Communicate effectively and professionally with all relevant parties, using tact and negotiation skills

• Maintain an organized filing system and ensure proper office housekeeping

• Develop and strengthen positive working relationships with both internal and external stakeholders

Requirements:

• Diploma in Business Administration or any related fields.

• Minimum 1 year of customer service experience in Freight Forwarding.

• Proficient in MS office applications
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [Confidential Information]

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

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