Customer Service Coordinator (Beauty)
diva queen pte. ltd.- Posted 4 months ago
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Job Description
Handle daily appointment bookings, rescheduling, cancellations and customer enquiries in a timely & professional manner (Walk-ins, WhatsApp, Social platforms)
Follow-up on customers inquiries/appointments and coordinate with relevant teams to minimize waiting time, avoid clashes and ensure smooth daily operations
Manage payment transactions and maintain accurate records
Support smooth day to day operations and admin task
Ensure reception area are clean and tidy
What we're looking for:
Strong interest in customer service
Preferably with 1 year of experience in reception/customer service/beauty line
Proactive, detail-oriented, and eager to learn
Able to commit to your role and work independently when needed
What we're offering:
Competitive salary based on experience
Attractive staff benefits including beauty services
Supportive team environment and opportunities for learning
5 days/week 11am-8.30pm
How to Apply:
WhatsApp to 96161164
Only shortlisted candidates will be notified.
More Info
Key Skills
Contacting candidates
Handle Customer Enquires
Customer-focused Service
Managing Social Platforms
Managing Daily Operations
Manage Payments
Manage the Reception Area
