- Handle phone calls, incoming mails and courier documents
- Support Brand Manager in resolving product issues or complaints
- Attend to walk in customers and co-ordinate with service technicians
- Do simple testing & product demonstration (training provided)
- Update inventory of spare parts
- Assist in the selling of spare parts and accessories
- Payment collection and arrange delivery, if any
- Prepare month end sales and service reports
- Other ad-hoc duties as and when assign by Brand Manager
REQUIREMENTS:
. Min GCE O/N level or its equivalent
. Proficient with MS Office software
. Possess problem solving and excellent customer service skills
. Proficient in English languauge
