Customer Service Assistant ( 6 months Maternity Cover)

Primary Objective(s) of Position

. Support Customer Service Executives, SAP data processing, cargo receiving/delivery, execute shipment, generate various reports and billings.

Duties & Responsibilities

. Generate Job Orders and ensure their prompt execution.

. Monitor order and delivery schedules, coordinating with vendors, the Operations Department, customers, and international suppliers to ensure on-time delivery.

. Compile daily, weekly, and monthly shipment/order reports for customers and management.

. Ensure accurate and timely invoicing to customers.

. Validate vendor invoices for precise billing to HPL.

. Prepare import/export shipping documents.

. Input and update order delivery statuses promptly and accurately into SAP system.

. Commit to and adhere to the HPL Occupational Health & Safety Management System.

. Commit to and comply with the HPL Quality Management System.

. Undertake any additional tasks as assigned by the supervisor.

Person Specifications

. GCE O level and above

. Minimum 1 years of freight forwarding experience

. Proficient in Microsoft Office applications