Customer Service and Sales Support Executive

Responsibilities

. Deliver responsive customer care andproduct support across walk-in, phone, email, and social media channels tomaintain a positive brand experience

. Manage customer inquiries,complaints, and sales questions promptly to ensure customer satisfaction andretention

. Serve as the primary contact forrepairs and returns, coordinating with the repair team to resolve issuesefficiently

. Oversee content management andexecute order fulfillment processes for the e-commerce website to ensure timelyand accurate delivery

. Design and produce product andmarketing collaterals including brochures, flyers, videography, webpagecontent, packaging, translations, and point-of-sales materials to support brandvisibility

. Collaborate proactively with otherdepartments to align customer service, marketing, and order fulfillment effortswith company objectives

. Execute additional customer service,marketing, or order fulfillment tasks as assigned to support business needs

. Any other duties as may be assigned

Requirements

. Diploma in Business, Marketing, or arelated field

. Minimum 1 to 3 years of customercare or marketing experience in the consumer electronic products industry

For quick reply, please contact me at +65 80224545

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)