Job Summary
We are seeking a dedicated Customer Service Administrative Executive to manage customer inquiries and perform administrative duties, ensuring smooth daily operations and excellent client support in a friendly office environment.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and in person to ensure customer satisfaction
- Enter, file, and maintain accurate customer and operational data to support efficient office management
- Coordinate appointments, schedules, and follow-ups to streamline team workflow and client engagement
- Keep detailed records of customer interactions to facilitate effective communication and service continuity
- Assist the team with general office and operational tasks to maintain a well-organized work environment
- Manage multiple tasks efficiently while maintaining attention to detail and a positive customer-first attitude
Preferred competencies and qualifications
- Strong communication and interpersonal skills to engage effectively with customers and team members
- Organized and detail-oriented approach to handle administrative responsibilities accurately
- Positive attitude and customer-focused mindset to enhance client experience
- Ability to multitask and work efficiently in a dynamic office setting
- No prior experience required training will be provided
Other Information
- Working Hours: Monday to Friday, 9:00 AM - 5:00 PM
- Location: Toa Payoh, Singapore
- Salary: High salary package with performance bonuses
- Benefits: Annual leave, public holiday entitlement, medical benefits (if applicable), training and career development opportunities
- Work Environment: Friendly and supportive team atmosphere
