Customer Service Admin

Moyuan Culture Education is on the lookout for a Customer Service Admin to join our friendly team in Singapore. This full-time, on-site role is perfect for those ready to jump into a dynamic environment within the education management sector.

As a Customer Service Admin, you will be the welcoming face of our organization, ready to engage with customers directly. You won't just be at your desk you'll actively communicate with visitors, assisting them with inquiries and ensuring a positive experience. We offer a competitive monthly salary range of SGD 2,000 - SGD 2,500 + Commissions for closing enrolments. Supportive team atmosphere that prioritizes collaboration and growth.

MUST be Singaporean or PR as we DO NOT have any available vacancies for SP/WP/EP

Responsibilities

• Engage with customers and address their inquiries in a friendly and professional manner
• Assist in managing administrative tasks related to customer service
• Provide clear information about our services and programs
• Handle customer feedback and escalate issues when necessary
• Maintain a welcoming and organized front office environment
• Facilitate communication between customers and management
• Ensure timely follow-up on customer requests or concerns
• Contribute to a positive team culture and collaborative work environment

Requirements

• No formal education certificate needed
• Able to converse, read, and write fluently in both English and Mandarin
• Strong interpersonal and communication skills
• Confidence in engaging with customers face-to-face
• Basic computer skills for administrative tasks
• Good problem-solving skills (preferred but not mandatory)
• A positive attitude and a team-oriented mindset
• Ability to work in a fast-paced environment