Job Description
As a Customer Security Manager, you will play a crucial role in ensuring the security of Nokia's customers and supporting their security evolution. You will be responsible for ensuring Nokia meets customer security contract requirements and complies with relevant standards and local governmental regulations. Your primary focus will be aligning rapidly evolving customer needs with Nokia's security practices, while proactively driving internal changes to meet future security demands. You will work closely with a network of security professionals across Nokia, collaborating with internal experts and customer-facing teams to address customer security needs effectively.
How You Will Contribute And What You Will Learn
- Engage with customer as single point of contact from Nokia towards defined customers in all security and data privacy topics.
- Engage with customer on their overall security roadmap, cyber security initiatives and priorities
- Assist customer with their compliance to local regulatory requirements applicable to them
- Translate and communicate customer priorities and requirements to BGs
- Negotiate security clauses in supply-contracts and statements of work (SoW) for services projects with customers.
- Accountability of all contractual security matters towards your scope of customers.
- Perform gap and impact analysis for regulatory and contractual requirements for compliance with security and privacy requirements
- Security feedback and escalation on meeting the commitments made.
- Supporting role with regards to customer security solution and requirements from pre-sales to delivery and CARE phase.
- Coordinate (a) reporting of high-profile vulnerabilities to customers, (b) assessment of customer provided security/pen test results with R&D, and (c) negotiation of vulnerability severity, dispositions and mitigation plans with customers
- Support with security incidents
- Become proficient with local regulations, and interface with local regulatory bodies
- Role may grow from Singtel to other customers in Singapore and Asia Pacific
Key Skills And Experience
You have:
- At least 10 years experience in R&D, Delivery or Presales related roles with at least 5 years focused on cyber security
- Bachelor's degree in computer science, telecom, or engineering or equivalent experience
- Familiarity with security standards (e.g. 3GPP, ISO 27001, NIST, CMMC) and security frameworks (e.g. NESAS)
- Proficient in vulnerability management, vulnerability scanning tools (e.g. Anchore, Qualys and Tenable), and CVSS framework
- Working knowledge of customer remote access and customer data security and privacy solutions
- Experience in translating security needs to business/ solution requirements and management of those requirements
- Must be able to present security related responses to customers
- Ability to collaborate across Business Group/Unit boundaries
- Singapore citizenship and willingness to get CAT1 Security Clearance approval
It would be nice if you also had:
- Security certification (e.g. CISM, CISSP, CRISC, CISA, CCSP) is a plus
- Familiarity with DevOps know-how building and deploying infrastructure with cloud deployment, build and test automation technologies like ansible, docker, jenkins, etc.
- Working knowledge of deploying telco cloud security solutions including 5G deployment and challenges related to access control and data privacy
- Project management certification (e.g. PMI)
About Us
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.
Learn more about life at Nokia .
About The Business Group
The Strategy and Technology organization drives Nokia's future innovation by identifying value-creation opportunities, setting a unified company vision, and developing coherent business, technology, and architecture strategies. It establishes a research foundation for new products and solutions while providing critical infrastructure to support secure and effective execution across all Nokia business units.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .
About The Team
Some of our benefits:
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
