Customer Relationship Officer

Customer Relationship & Administration Officer

Location: Bedok South / Jalan Lekar, Singapore
Salary: $2,500 - $3,200 per month
Working Hours: Monday to Friday, 8.30 am - 5.30 pm
Employment Type: Full-Time, Permanent

Join Our Team!

At OneO2Plants, we bring greenery into workplaces and commercial spaces, creating healthier and more welcoming environments.

We are looking for a Customer Relationship & Administration Officer who is organised, proactive and customer-oriented to join our team.

Whether your strengths lie in customer service, relationship management or commercial administration, we welcome you to apply!

Key Responsibilities

Customer Relationship & Support

• Handle customer enquiries, requests and complaints professionally.
• Maintain positive customer relationships and ensure customer satisfaction.
• Coordinate service requests with Operations and follow up on resolutions.

Commercial & Contract Administration

• Prepare quotations, contracts and renewal documentation.
• Monitor contract renewals and follow up on Purchase Orders (POs).
• Maintain accurate customer and contract records.

General Administration & Coordination

• Prepare and follow up on Permit to Work (PTW) applications.
• Coordinate with internal departments on customer requirements.
• Handle general administrative duties and documentation.

Your responsibilities will be assigned based on your experience, strengths and suitability.

Requirements

• GCE A Level, Diploma or equivalent.
• 1-3 years of experience in customer service, customer relations or administration preferred.
• Good written and spoken English.
• Proficient in Microsoft Office.
• Organised, meticulous and able to multitask.
• Good communication and interpersonal skills.
• Positive attitude, responsible and willing to learn.

Experience in a B2B service environment is an advantage.

What We Offer

• 5-day work week
• 14 days of annual leave
• Opportunities for learning and career development
• Supportive and collaborative working environment

Interested to Join Us

Apply now and be part of the OneO2Plants team!

OneO2Plants - Breathe Life Into Space