Liaise with sub-contractors, HDB, Architect, Town Council, consultant,etc. during the building defects liability period (DLP) and latent defects after the DLP.
Handle with walk-in residents, phone calls and emails to answer resident's enquiries, make appointment for residents to attend inspection with BSC (Building Service Center) team.
Assign site supervisor to attend joint inspection.
Update defects cases for HDB's review and create new cases for new units, and manage defects feedbacks from residents and make appointment online via IDMS system.
Processing of weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.
Write notice to inform residents of any construction activities.
Generate work schedule for Sub - contractors to rectify defects as soon as possible.
Improvement work- Arrange unit improvement works for residents.
Maintain & upkeep of Information Centre & BSC.
Managing the defect rectification work for other handover projects.
Any ad-hoc duties
JOB REQUREMENTS:
GCE A level, Diploma/ Degree in Business Management, Marketing, or equivalent.
At least 1 year of experience in a HDB BTO project or 2 years of experience in defect rectification work for handed over projects.
Able to speak English and Mandarin in order to liaise with Chinese-speaking residents and associates.
Independent, team player, Strong communication skill, patient, enthusiatic, initiative, problem-solving, disciplined, trustworthy
