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H

CUSTOMER RELATIONS OFFICER

2-5 Years
SGD 3,200 - 4,800 per month
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  • Posted 13 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Roles & Responsibilities

  • Involve in Housing & Development Board (HDB) upgrading projects or any other assigned construction projects.
  • Plan and launch public relation programs such as preparing circulars, letters and notices.
  • Conduct survey on condition of flats
  • Plan and coordinate works to be carried out within the flats timely
  • Handle queries and feedback pertaining to the projects as well as follow-up on actions to resolve it.
  • Work closely and ensure smooth operation procedure during upgrading work between relevant parties such as residents, contractors, consultants and authorities.
  • Attend and provide administrative assistance and logistic support in Construction Working Committee meeting.
  • Maintain good rapport and positive relation with the residents.
  • Work together with the team to complete assigned tasks
  • On-the-job training will be provided

Requirements:

  • Customer service orientated, possesses the skill, knowledge and ability to manage issues and general project queries with the residents effectively.
  • Team player, diligent and willing to work extra hours when needed.
  • Minimum qualification of GCE O Level Certificate, with customer service experience preferred.
  • Capable of communicating effectively in English and one other official language preferably.
  • Able to work full shift on Saturdays

More Info

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Job ID: 145349753