Customer Financial Service Representative (Japanese Speaking) - JL

Position: Customer Financial Service Representative (Japanese Speaking) (Job ID: 19809)

• Attractive employee benefits
• AWS + Variable Bonus
• WFH Arrangement

Company: Logistics

Location: Central East (Near MRT Station)

Job Description:

Perform Collection and improve AR performance of APAC customers

Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance

Following up with customer for payment via phone calls

Assisting customer in resolving billing related issues

Perform administrative tasks related to credit and collection

Job Requirements:

Ability to interact with customers via email / phone to achieve work responsibility

Ability to use internal systems for transaction and Excel

Problem solving skills

Basic English for internal communication

Able to liaise in Japanese language with relevant stakeholders from Japan

Diploma or Degree holder preferred

Preferably with minimum 1-3 years of work experience

Experience of customer service or other admins will be advantage

Ability to communicate with customer patiently and precisely

Team player for achieving goal as a team

Interested applicants please send your resume with email subject header 'Job Application forCustomer Financial Service Representative (Japanese Speaking) (Job ID: 19809)'.

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