Customer Experience Specialist | Tech MNC

We are seeking an outgoing and enthusiastic individual who enjoys working with people, solving problems and being hands-on!

• Supportive and friendly environment
• Career growth guaranteed
• Monday - Friday, Office Hours
• Stable, long-term position

What You'll Be Doing

• Handle customer and partner enquiries, and requests through phone, email and face-to-face engagement
• Work closely with internal teams and external partners to resolve issues efficiently
• Support customer engagement activities, events and programme launches
• Support the implementation of new policies, processes and operational initiatives
• Analyse operational feedback and propose practical improvements

Who We're Looking For

• Diploma or Degree in any discipline
• 3–5 years of customer service, customer experience, operations or related experience
• Comfortable with hands-on customer engagement, including face-to-face interactions when required
• Strong verbal and written communication skills

Get in touch with us to find out more or submit your application.

EA License: 04C3537 | Talentvis Singapore

EA Personnel:R26160646 | Adrian Tan