Customer Engineer

Company Overview

U3 INFOTECH PTE. LTD. provides software services, business solutions, and project management outsourcing with expertise in banking, insurance, semiconductors, healthcare, supply chain, and technology. We serve major clients across diverse industries with strong delivery and project management capabilities.

Job Summary

As a Senior Customer Engineer, you will lead new device introduction and project coordination efforts, ensuring successful pilot outcomes and seamless communication across teams and customers.

Responsibilities

• Perform tape-out and tooling operations on customer design databases to achieve first pilot success in new device introduction
• Coordinate projects by managing customer interfaces and facilitating cross-department communication to ensure smooth collaboration
• Organize and lead conference calls, meetings, and customer visits with professional presentation and logistics management to support project goals
• Document project progress, summarize meeting minutes, and provide clear recaps of key points for management review
• Apply precision, resilience, and purpose to deliver impactful and transformative work in a collaborative, technology-driven environment

Preferred competencies and qualifications

• Bachelor's or Master's degree in Electrical Engineering or a relevant field
• Minimum of 5 years experience working in semiconductor fabrication with a background in process integration engineering
• Knowledge of wafer process flow, semiconductor device physics, and wafer foundry service flow
• Strong problem-solving and project management skills demonstrated in semiconductor or related projects
• Excellent interpersonal skills, self-motivation, organizational ability, and capacity to perform effectively under pressure