Customer Engineer

Company Overview

Applied Materials, Inc. is a Fortune 500 global leader supplying wafer fabrication systems and services to the semiconductor industry. They deliver innovative manufacturing solutions for semiconductors, flat panel displays, and solar photovoltaic industries worldwide.

Job Summary

Support Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment while troubleshooting and performing maintenance to ensure optimal system performance.

Responsibilities

• Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment effectively
• Use digital analytics tools to troubleshoot equipment issues and identify root causes
• Apply basic diagnostic techniques under guidance to assess equipment condition and resolve technical problems
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems following training
• Coordinate and communicate directly with customers to provide updates and resolve service issues
• Complete additional duties as assigned to support team and customer needs