Roles & Responsibilities:
- Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
- Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
- Manage office supplies such as dental products, stationery, equipment and furniture.
- Ensure clinic operations run smoothly. Liaise with appropriate vendors/departments to resolve any issues.
- Submit dental claims via CHAS, Medisave and Dental Insurance portals.
- Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.
Requirements:
- Minimum Diploma
- Experience in customer service or reception duties (preferred)
- Possess good communication and interpersonal skills
- Attention to details and problem solving skills
- Able to work independently as well as in a team
- Must be able to work on at least one weekend (Sat or Sun)
Benefits:
- Work-life balance - 5-day work week with no night shifts
- Annual leave
- Medical and dental benefits
- Located near MRT station
- Career growth with structured training opportunities
