Customer Call Centre Officer (Bank Fraud Management ) (12 Months Contract) #NKC

Key Responsibilities:

• Act as the primary contact for customers regarding scam allegations.

• Lead comprehensive, unbiased, and timely investigations into scam reports.

• Analyse and synthesise evidence and documentation to identify patterns and trends.

• Provide well-reasoned recommendations based on investigation findings.

• Collaborate with internal teams to ensure processes and actions align with policies and regulatory requirements.

  Interested applicants may email resume to [Confidential Information]

  Chooi Kelly (CEI Registration No: R25136207)

  Recruit Express Pte Ltd (EA: 99C4599)

  We regret only shortlisted candidates will be contacted