System Management & Improvement:Manage and analyze the performance of customer and logistics IT systems to improve efficiency. Identify and implement new logistics solutions and technologies to meet business and customer needs. Monitor inventory levels, delivery times, and delivery costs, using systems to optimize these metrics.
Customer & Supply Chain Operations:Coordinate and control the entire order cycle, ensuring products reach customers on time and in the right place. Handle and resolve customer complaints related to logistics, such as delays or damaged goods. Develop and implement procedures and processes for logistics activities.
Staff & Budget Management:Supervise, manage, and train staff on logistics systems and processes. Monitor and manage budgets related to logistics operations.
Supplier & Carrier Relations:Select and negotiate with shipping carriers and other suppliers to secure optimal rates and contracts.Negotiate with various stakeholders, including suppliers, manufacturers, and retailers.
