CRO cum Site Admin

Job Description

Attend to and follow up on feedback, enquiries and complaints from residents and members of the public.

Maintain good relationships with neighbouring residents, institutions and relevant stakeholders.
Coordinate with the project/site team to investigate and resolve feedback matters.
Prepare draft replies, correspondence and notices for review and approval by the Project Manager / Management.
Maintain feedback records and prepare weekly reports on cases, actions taken and outstanding matters.

Provide general administrative support to the Project Management team, including documentation, data entry and filing.

Coordinate meetings, appointments, site visits and other project-related activities.
Assist in preparing reports, correspondence, meeting minutes and other project documents.
Coordinate incoming and outgoing correspondence and follow up on administrative matters.
Assist with manpower-related and other site administrative matters.
Perform ad-hoc duties as assigned by the Superior and/or Management.