CRM Developer

Job Description

. We are seeking an experienced Microsoft Dynamics CRM Technical Lead with strong expertise in application development and CRM solution architecture.

. The ideal candidate will have hands-on experience designing and implementing Dynamics 365 CRM Service/Sales modules, leading development teams, and delivering end-to-end CRM implementations.

. The role requires strong technical capability in plugins, workflows, and server-side customization, along with the ability to guide development teams and collaborate with functional stakeholders.

Key Responsibilities

. Lead the design, development, and implementation of Microsoft Dynamics 365 CRM solutions, particularly within Service and Sales modules.

. Provide technical leadership to the development team, ensuring best practices in solution design, development, and deployment.

. Design and develop custom plugins, workflows, and server-side components to extend CRM capabilities.

. Deliver at least one end-to-end Service module implementation, including requirement analysis, development, testing, and deployment.

. Collaborate with functional consultants and stakeholders to translate business requirements into technical solutions.

. Review code, maintain development standards, and ensure performance, scalability, and security of CRM solutions.

. Support system integration with external applications and enterprise systems.

. Provide technical troubleshooting and support during development and post-deployment phases.

. Mentor and guide junior developers, ensuring knowledge sharing and capability development within the team.

Required Skills & Experience

. 8-10 years of experience in application development.

. Minimum 4 years of experience as a Technical Lead working on Microsoft Dynamics CRM / Dynamics 365 projects.

. Strong hands-on experience in plugin development, custom workflows, and server-side logic in Dynamics CRM.

. Proven experience delivering end-to-end implementation of the Service module.

. Experience designing and implementing CRM solutions for Service or Sales modules in a team lead capacity.

. Strong understanding of Dynamics CRM architecture, customization, and configuration.

. Experience with integration patterns, APIs, and external system connectivity.

. Good knowledge of development best practices, version control, and deployment processes.

. Good to Have Experience with React.js development or frontend integration with Dynamics CRM.

. Exposure to Power Platform (Power Apps, Power Automate).

. Experience in Agile development environments.

. Education Bachelor's degree in Computer Science, Information Technology, or a related field.