Credit Controller (Collections)

Responsibilities

• Maintain accurate and up-to-date billing records and documentation
• Prepare, generate, and issue invoices in a timely manner
• Monitor customer accounts to track payments, identify overdue accounts, and resolve irregularities
• Conduct follow-ups with clients regarding outstanding payments through phone, email, or in-person communication
• Manage billing, collections, and reporting processes within established deadlines
• Investigate and resolve payment discrepancies promptly and effectively
• Support the development of recovery strategies to ensure smooth collections
• Assist in month-end closing activities
• Prepare financial reports and analyses for Management, Board Meetings, and staff presentations as required

Requirements

• Diploma in Finance, Accounting, or a related field
• Minimum of 2 years experience in accounts receivable, billing, or collections
• Strong communication skills with the ability to engage clients professionally
• Detail-oriented, organized, and able to manage deadlines effectively