Key Responsibilities:
Revenue Recognition & Receipting:
- Oversee accurate posting of multi-channel payments and perform comprehensive reconciliation within ERP systems.
- Conduct daily bank reconciliation of cash and cheque deposits against system reports to ensure zero variance.
- Manage and resolve complex billing discrepancies and client inquiries professionally.
Strategic Credit Control:
- Lead dunning processes and collection follow-ups for aged accounts to minimize Days Sales Outstanding (DSO).
- Perform detailed profiling and risk analysis of delinquent accounts; identify high-risk triggers and present findings in credit review meetings.
- Prepare month-end schedules and aging reports, including provisions for doubtful debts.
- Design and implement workflow improvements and innovative dunning strategies to enhance recovery rates.
