Head of Sales / Country Manager - VMO ALTEN Singapore & Malaysia
JOB PURPOSE:
The Country Manager Singapore & Malaysia is responsible first and foremost for driving commercial development and market penetration in Singapore & Malaysia. This role is primarily a business builder and hunter position, focused on acquiring new customers, developing strategic accounts, and expanding ALTEN's footprint in priority sectors across Singapore & Malaysia.
Country Manager will lead the launch and commercial acceleration of the entity, taking full ownership of revenue growth, client portfolio development, and go-to-market execution. This includes identifying opportunities, shaping value propositions, building relationships at senior levels.
In addition to the commercial mandate, the role carries secondary responsibilities as country head, ensuring smooth daily operations and alignment between Singapore teams and regional/global functions. This includes coordination across sales, presales, delivery oversight, HR, finance, and administration to support healthy operations and excellent delivery experience.
This role is ideal for a commercial leader with a hands-on approach, capable of balancing strategic vision with execution, and eager to build a business from the ground up in a dynamic market.
KEY RESPONSIBILITIES:
1. Business Growth & Sales Leadership
- Own P&L, revenue, and margin targets for Singapore & Malaysia
- Develop and execute the go-to-market strategy in key sectors such as Healthcare, Logistics, BFSI, and Manufacturing.
- Drive new client acquisition through direct sales, strategic partnerships, and by leveraging ALTEN Group's global client network and reputation.
- Expand existing accounts through upselling, cross-selling, and multi-service offerings across IT and engineering domains.
- Maintain accurate forecasting and consistently achieve sales and profitability targets.
2. Client Relationship Management
- Build and maintain trusted relationships with enterprise and group clients at C-level.
- Act as executive sponsor for key accounts, ensuring satisfaction, retention, and growth.
- For offshore projects, coordinate closely with offshore delivery teams to guarantee service quality and client success.
- Represent in client meetings, industry events, and partnership forums.
3. People & Operations Leadership
- Oversee daily operations of Alten Singapore & Malaysia, ensuring alignment and collaboration across all functions.
- Recruit, lead, mentor, and support the local team (sales, presales, delivery, admin, etc.) with empathy and accountability.
- Drive team engagement, professional development, and retention through active leadership and communication.
- Ensure effective governance, compliance, and coordination with Finance, HR, and Legal in ALTEN Singapore & Malaysia.
- Maintain business rhythm through structured reviews, reporting, and performance tracking.
Promote ALTEN's reputation and presence within Singapore & Malaysia's technology ecosystem.
JOB REQUIREMENTS
Required Skills & Competencies:
- Strong commercial leadership, with a proven ability to drive new business acquisition, expand key accounts, and achieve revenue & margin targets.
- Strategic mindset with the ability to analyze markets, shape a go-to-market plan, and translate strategy into operational execution.
- Excellent communication and interpersonal skills, able to build trusted relationships with C-level stakeholders.
- Solid operational understanding, capable of coordinating with cross-functional teams (presales, delivery, HR, finance, legal) and overseeing local business rhythms.
- Deep understanding of Singapore's enterprise and technology market.
- Management and team leadership skills, including hiring, coaching, mentoring, and driving performance in a multicultural and matrix environment.
Qualifications & Experience:
- Bachelor's or Master's degree in Business, Management, IT or Engineering-related fields.
- Minimum 1015 years of experience in IT services or Engineering or digital transformation sales, including both new business acquisition and account management.
- Proven track record in achieving sales targets and potential to lead business operations in Singapore.
- Experience collaborating with multinational or group organizations is highly desirable.
- Fluent in English; additional regional languages are a plus
BENEFITS
OPPORTUNITIES AND CHALLENGES:
- Dynamic Environment: Work in a professional, modern, and fast-paced environment where you can tackle challenging projects both locally and globally.
- Empowerment & Growth: We foster a culture of open dialogue and empowerment, allowing you to innovate and create in your own way. Your talent and achievements will be recognized and rewarded annually. We also offer support for professional development and relevant certifications.
- Cutting-Edge Projects: You'll be at the forefront of the industry, working on large-scale, hot-trend projects with the latest technologies.
ATTRACTIVE REWARDING POLICY AND WORK-LIFE BALANCE:
- Performance Review: Annual salary review based on performance.
- Bonuses: 13th-month salary and holiday bonuses as per company policy.
- Annual company trip (5 million VND/person), monthly teambuilding allowance
- Full social insurance coverage & Annual health check-ups at top hospitals.
- Comprehensive support for employees and their families: birthday, marriage, childbirth, illness, etc.
- All necessary work equipment and devices are provided.
- Diverse sports and cultural activities, including clubs for football, cycling, badminton, etc.
- Instructor allowance and special awards for training and learning achievements, such as Monthly Learning Star, Outstanding Lecturer, and Annual Learning Star.
ALTEN's Commitment
Our three pillars of sustainability commitment:
- People: We celebrate the richness of our employees diversity, representing over 100 nationalities. Our commitment is to foster an inclusive environment where everyone can thrive and contribute meaningfully. We support skill development and actively encourage personal and professional growth.
- Environment: Our mission is to minimize our environmental impact while promoting sustainable growth. We are committed to achieving net zero emissions by 2050, a goal that guides our operations and strategic initiatives.
- Sustainable Innovation: At ALTEN, we view sustainability challenges as opportunities to drive research and innovation. With 31% of our internal R&D focused on sustainable innovation, we are determined to turn these challenges into solutions that create value and drive progress.
