Country Manager - Singapore

Overview

As the Country Manager, you'll be the primary representative of CONTEXT within the local IT vendor, distributor, and reseller community. This role is pivotal in driving business growth, requiring an entrepreneurial spirit to cultivate new relationships and nurture existing partnerships. You'll also be responsible for developing a deep understanding of the country's IT market landscape.

Main Tasks and Accountabilities

Stakeholder Engagement & Relationship Management

• Cultivate and maintain robust relationships with all existing and prospective stakeholders vital to our in-country business strategy, including IT vendors, distributors, and resellers

• Act as the primary evangelist for the CONTEXT brand, solutions, and services within the local market

• Represent CONTEXT at relevant industry events, actively participating and potentially presenting where appropriate

• Collaborate closely with CONTEXT's sales team by liaising with customers local country subsidiaries and contacts to support sales initiatives

Business Development & Market Expansion

• Lead initiatives to expand awareness of CONTEXT's services, directly driving new local business with vendors

• Develop and execute a strategic plan to onboard new members to the CONTEXT panel, actively persuading them to join

• Conduct initial product demonstrations for prospective clients, effectively showcasing CONTEXT's value

• Meet regularly with vendors to understand their channel partner strategies and identify opportunities for collaboration

Panel Management & Data Integrity

• Ensure the continuous health and growth of the country's panel through regular engagement and visits with panel members

• Provide comprehensive training to panel members on using CONTEXT's online reports, explaining our methodology and confidentiality protocols

• Proactively chase missing data from existing panel members and investigate any data anomalies to maintain data quality

Market Intelligence & Support

• Serve as a key resource for vendors, addressing their country channel-specific inquiries and looking for ways to provide insights

• Maintain an in-depth and up-to-date understanding of the local IT channel landscape, including market trends and competitive activities

• Manage all CRM activities efficiently to track interactions and nurture relationships

Experience/Knowledge/Qualification required

• Bachelor's degree in related field Masters preferred - and/or relevant qualifications and/or relevant experience

• Demonstrable experience in the IT industry, coupled with a keen interest in its trends and dynamics

• Proven ability to manage multiple projects simultaneously in a fast-paced environment

• Experience with CRM systems is a plus

• Excellent communication skills, both written and verbal, with the ability to articulate complex information clearly and persuasively

• Comfortable and proficient in delivering engaging presentations to diverse audiences, from internal teams to external stakeholders and large groups at industry events

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

• A good understanding of Business Intelligence (BI) software

• Basic Project Management skills

• Excellent command of English, both written and spoken

Character and Personal Qualities

• Proactive and keen to take initiative, identifying opportunities and acting on them

• Strong critical thinking abilities, enabling sound judgment and decision-making

• Exceptional interpersonal skills, fostering strong relationships and promoting effective teamwork

• Highly effective communicator, capable of engaging with all levels of an organization and external clients

• Confident in customer interactions and adept at managing client expectations professionally

• Excellent presentation skills, comfortable and persuasive in front of diverse audiences