Job Description

Purpose and Scope

Drive corporate sales growth by developing new business opportunities, acquiring customers and managing sales opportunities from prospecting through conversion. The role works closely with customers and internal stakeholders to develop suitable solutions, prepare commercial proposals and support successful delivery of customer projects.

Key Roles and Responsibilities

Identify and develop new business opportunities across corporate, institutional and government customer segments.
Conduct prospecting and lead-generation activities to build a healthy pipeline of potential customers and sales opportunities.
Engage prospective customers to understand their business requirements and recommend suitable products and solutions.
Manage sales opportunities from initial enquiry and qualification through proposal, quotation, negotiation and order confirmation.
Prepare sales proposals, quotations, presentations and tender submissions in accordance with internal commercial and approval requirements.
Develop new customer accounts while maintaining strong relationships with assigned existing customers.
Identify opportunities for repeat business, cross-selling and upselling across relevant product categories.
Maintain accurate sales pipeline, customer and opportunity information within the CRM system and provide regular sales forecasts and updates.
Monitor assigned sales targets, pipeline conversion and account performance and take proactive actions to close sales opportunities.
Coordinate with Product Development, Procurement, Operations, Marketing, Finance and other internal stakeholders to support customer requirements and project delivery.
Support tenders and corporate projects, including customer requirements, product specifications, artwork approvals, pricing coordination and delivery follow-up.
Monitor market trends, competitor activities and customer requirements and share relevant market insights with the sales team.
Ensure proper sales documentation, customer records and handover information are maintained to support service continuity.
Follow up on customer payments and outstanding receivables in coordination with Finance where required.
Provide timely after-sales support and coordinate resolution of customer issues with relevant internal teams.

Qualifications & Requirements

Diploma or Degree in Business, Marketing, Sales or a related discipline, or equivalent relevant working experience.
3-5 years of relevant B2B sales, business development or account management experience.
Demonstrated experience in prospecting, new customer acquisition and managing sales opportunities.
Experience dealing with corporate, institutional or government customers would be advantageous.
Experience in corporate gifts, premium products, collectibles, commemorative products, licensing, precious metals, bullion or related products would be advantageous.
Experience supporting tenders, quotations or commercial proposals would be advantageous.
Strong customer engagement, business development and negotiation skills.
Commercially minded with the ability to understand pricing, margins and customer requirements.
Good written and verbal communication skills with the ability to prepare professional proposals and presentations.
Proficiency in CRM systems, Microsoft Excel and PowerPoint.
Strong coordination and stakeholder management skills, with the ability to work across different functions.
Self-driven, organised and results-oriented, with the ability to manage multiple customer opportunities and priorities.