Corporate Receptionist
Job Description
The Corporate Receptionist is the first point of contact, responsible for delivering exceptional visitor experiences while managing front desk operations, administrative tasks, and facilities coordination in a professional corporate environment.
Core Responsibilities
Core Responsibilities
- Reception: Greet visitors, answer/screen calls, manage visitor registration and badges, escort guests, and handle inquiries
- Administrative Support: Process mail/parcels, manage meeting room bookings, oversee AV equipment, handle cheques and courier arrangements, execute asset retirement
- Facilities Management: Conduct daily inspections, maintain supplies, respond to service requests, set up meeting rooms with tested AV equipment, monitor office condition
- Vendor Coordination: Manage Permit to Work documentation, submit safety permits and risk assessments, verify deliveries, coordinate with security on access issues
- Service Tracking: Create/manage service tickets in Corrigo, update Action Tracker, monitor KPIs and service levels, support projects and ad-hoc requests
- Education/Experience: High school diploma required (Associate's degree preferred); 2-3 years reception/facilities experience in corporate setting
- Skills: Proficiency in Microsoft Office and service management platforms; strong communication, multitasking, and organizational abilities; understanding of workplace operations, vendor management, and safety protocols
- Competencies: Professional demeanor, client-focused, safety-conscious, collaborative, detail-oriented, adaptable problem-solver
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