Corporate / Key Account Manager

The Corporate / Key Account Manager is responsible for managing and growing strategic client accounts, ensuring excellent service delivery, and identifying upsell/cross-sell opportunities. This role serves as the main point of contact for large corporate clients and co-branding partners.

Key Responsibilities

A. Account Management

. Maintain strong relationships with existing corporate and high-value clients.

. Ensure smooth execution of product orders, campaigns, and co-branding initiatives.

. Monitor client satisfaction and proactively resolve issues.

B. Revenue Growth

. Identify upsell and cross-sell opportunities within assigned accounts.

. Support BD Executive in converting leads from events or campaigns into long-term contracts.

. Track and report revenue contribution per account.

C. Coordination & Communication

. Collaborate with Creative, Operations, and Digital teams to deliver campaigns and fulfill client requirements.

. Ensure timelines, budgets, and quality standards are met.

D. Reporting

. Provide regular account performance updates to management.

. Share insights on client needs, trends, and potential business opportunities.

Requirements

. 3-5 years experience in account management, corporate client management, or sales.

. Strong communication, negotiation, and relationship-building skills.

. Experience in F&B, lifestyle, or premium brands preferred.

. Ability to coordinate across multiple internal teams to deliver client needs.

Success Metrics / KPIs

. Revenue growth from key accounts.

. Client retention and satisfaction rates.

. Timely delivery of orders, campaigns, and co-branding projects.

. Number of successful upsells or cross-sells.

Perks

. Opportunity to work with a premium, growing lifestyle brand

. Exposure to corporate, B2B, and co-branding projects

. Career growth opportunities into senior account management or business development

. Flexible work arrangements and collaborative team culture

How to Apply

Send your resume and a short cover letter to highlighting :

. Relevant corporate account or client management experience

. Examples of revenue growth or upselling success

. Experience coordinating cross-functional teams