Assist in the development, scheduling, and publication of content across the Town Council's digital platforms to support resident communications and engagement efforts.
Prepare and produce communication materials such as e‑newsletters, posters, public notices, video scripts, and short‑form videos in accordance with organisational guidelines.
Support the drafting and dissemination of public communications, service updates, and advisories related to Town Council programmes and initiatives.
Monitor official digital platforms and assist in managing feedback and enquiries from residents, escalating issues in line with established procedures where necessary.
Compile basic digital engagement statistics and reports to support communication planning and management reporting.
Undertake other duties and responsibilities as assigned by the Manager from time to time.
Requirements:
Diploma or Bachelor's degree in Mass Communications, Marketing, Public Relations, or a related discipline.
1-3 years of relevant working experience, preferably within the Facilities Management, built environment, or related service industries.
Proficient in digital design and video editing tools such as Canva, AdobePhotoshop, and CapCut.
Good understanding of social media platform management and digital engagement best practices.
Strong writing and editing skills with keen attention to detail and accuracy.
Well‑organised, proactive, and able to manage multiple tasks effectively in a fast‑paced environment.
Able to commence work immediately or within a short notice period.
