Company Overview
The client is a global leader in post-trade financial services, providing settlement, custody, and asset servicing solutions across all asset classes to institutions worldwide with reliable and efficient infrastructure.
Job Summary
You will be the subject matter expert for Corporate Actions, focusing on Equity-Linked Notes, driving process improvements, delivering excellent service, and reducing operational risk.
Responsibilities
- Authorize, validate, repair, and execute inbound and outbound instructions from customers and to depositories or agents to ensure accurate transaction processing
- Contact depositories, issuers, and delivery/paying agents to reconcile discrepancies and clarify corporate action events
- Instruct and reconcile cash and securities discrepancies promptly to maintain accurate records
- Support and resolve complex customer queries through thorough investigation and analysis
- Escalate and report operational issues and challenges to management promptly for timely resolution
- Take ownership of issues, driving them to resolution within agreed timelines
- Lead continuous process improvement initiatives by challenging existing workflows and automating manual processes to enhance operational efficiency
- Perform additional corporate actions-related tasks as required to support team objectives
Preferred competencies and qualifications
- Minimum 3 years of relevant banking experience
- University diploma or degree in Business, Finance, Economics, or related discipline
- Proactive in learning and proposing process improvements
- Strong collaboration skills to work effectively within a team
- Positive attitude with a detail-oriented approach ensuring accuracy
- Ability to work independently on projects and specialized tasks
- Ability to manage pressure and meet deadlines while maintaining organization and prioritization
- Strong analytical and numerical skills to support data-driven decision-making
- Effective verbal and written communication skills presentation skills are a plus
- Proficiency in MS Office applications, including Access and Excel VBA knowledge is an advantage
