Coordinate and assist Service Manager to follow up updates on the final mobilization and demobilization requirements (travel, medical, visa) and schedule.
Perform all Service related administrative job such as tabulate Service Man-hour Calculations (reports & expenses), Filing, Scanning, Uploading and Hardcopy Filing.
Coordinate with HR Admin to obtain VISA, air ticket, hotel and transport arrangement.
Coordinate with Customer and the respective Service Personnel on updating necessary documents to comply entry to the job site.
Raise PR for inter-company and Delivery Requisition for Service & Assembly related materials.
Coordinate and update purchase requisitions (PR) status.
Coordinate delivery of items related to Services.
Update status of Service Billing and ensure on time Billing.
Support Service Personnel to ensure timely submission of duly signed service reports.
Ensure timely collection and collate written service reports from the Service Engineers, JB Engineers and Project Engineers doing service jobs for Singapore office.
Collaborate with various department in follow- up actions after the meeting only when instructed.
Update and maintain proper service schedule and monitor engineering staff's daily movements.
Administer and maintain stock and working conditions for engineering tools and equipment asset records for the Service Department.
Assisst in generating weekly billing report.
Perform sorting / clearing of service related documents, archives.
Support other Service related job assigned by the Service Manager.
Coordinate with the Assembly Supervisor / Manager to gather information related to number of system / cabinets / JB / Console from PIC and update the assembly report.
Support Assembly on gathering information (nameplate text, size) for CNC engraving.
Requirements:
Candidate must possess at least an O or ITE level qualification.
2 - 3 years of relevant experience.
Preferably experienced in customer service, project coordination and admin support.
Able to support a team of service engineers to meet various project schedule, costing, customer expectation etc.
Demonstrate good interpersonal skill coordinate with inter-department head to achieve company goals.
Good communication skills per phone and email.
Pursues excellence in all aspects of business.
Service oriented with analytical and problem-solving skills.
Support in building expert knowledge in the team.
Possess the expert knowledge to identify opportunities for change and the ability to convey the need for change.
Preferably knowledgeable on shipyard or site deployment requirements.
With adminstrative support experience for offshore and/or onshore site is advantageous.
